Daniel was part of the founding team of SPC ServiceProfit Consulting in 2005, bringing 15 years of experience in Strategic Consulting and in the creation, development and transformation of complex operations Inter-Companies.
He is a partner of the Telecommunications and Energy practices and has led numerous projects for Telecom Operators, for leading Utilities and for business and government consortia developing major projects in Tourism.
Daniel is specialized in Transformation and Customer Orientation processes, from the identification of needs, to the strategy definition, the design and detailed planning and the implementation of the control policies. Leading the whole process together with teams from the clients.
His multi-industry experience working with executives from Telecommunications, Energy, Banking, Tourism and Leisure, Consumer Goods and Manufacturing industries allows him to be flexible and fast in the early stages of implementation of the recommended actions and to gain support to management from key stakeholders.
He has completed projects in several areas of the companies with whom he has collaborated, from marketing and sales, to customer management or support areas such as operations, technology and information systems from business perspective, as well as in finance and HR.
Daniel is an Industrial Engineer from the University of Oviedo, has completed Civil Engineering at Strathclyde University in Glasgow, Scotland and an MBA from the Instituto de Empresa in Madrid. He began his career in construction project management and developing import and export business.
He has worked in more than 10 countries in Europe and America in multinational environments in Spanish, English and Portuguese.
In addition to his business responsibilities, Daniel is the Managing Partner of SPC.